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Terms & conditions服务条款

Terms of Service服务条款

The terms that govern your use of the WorkHogee service.本条款规定你使用 WorkHogee 服务的条件。

Last updated: October 16, 2026最后更新:2026 年 10 月 16 日

By creating an account or using WorkHogee, you agree to these terms on behalf of yourself and the business you represent. If you do not agree, do not use the service. These terms are provided in English and Chinese for convenience; in the event of a conflict, the English version controls.创建账号或使用 WorkHogee,即代表你本人及你所代表的企业同意本条款。若不同意,请勿使用。本条款提供中英文以便阅读;如存在冲突,以英文版本为准。

Contents目录

  1. Acceptance of terms接受条款
  2. The service服务说明
  3. Accounts & eligibility账号与资格
  4. Connecting platform accounts授权平台账号
  5. Your responsibilities你的责任
  6. Platform compliance平台合规
  7. Acceptable use可接受使用
  8. AI-generated contentAI 生成内容
  9. Your content & data你的内容与数据
  10. Our intellectual property我们的知识产权
  11. Fees费用
  12. Availability & beta可用性与 Beta
  13. Disclaimers免责声明
  14. Limitation of liability责任限制
  15. Indemnification赔偿
  16. Termination终止
  17. Third-party services第三方服务
  18. Changes to terms条款变更
  19. Governing law适用法律
  20. Contact联系

1Acceptance of terms接受条款

These Terms of Service (the “Terms”) form a binding agreement between you and Zifu Tiaodong Technology Co., Ltd. (registered full name: Xingtai Zifu Tiaodong Technology Co., Ltd., unified social credit code 91130502MAD1DK6646; “WorkHogee”, “we”, “us”). By accessing or using the service, you represent that you are authorized to bind the business you act for, and you agree to these Terms and to our Privacy Policy.本服务条款(“条款”)构成你与 字符跳动科技(邢台字符跳动科技有限公司)(“WorkHogee”“我们”)之间的有约束力协议。访问或使用本服务,即表示你有权代表你所服务的企业作出承诺,并同意本条款及我们的隐私政策。

2The service服务说明

WorkHogee is a comment-monitoring and lead-management tool for small businesses. It monitors comments on connected social accounts through official platform APIs, classifies intent, and—where you enable it—sends public replies and/or private messages, scores leads, and sends high-intent alerts. The service does not create or post content on its own; it replies only within the scope you configure.WorkHogee 是面向中小商家的评论监控与线索管理工具。它通过平台官方 API 监控已连接社交账号的评论、识别意图,并在你开启的情况下发送公开回复和/或私信、进行线索评分与高意向告警。服务本身不自主创建或发布内容,仅在你配置的范围内进行回复。

3Accounts & eligibility账号与资格

  • You must be at least 18 and use the service for lawful business purposes.你须年满 18 岁,并为合法的商业目的使用本服务。
  • You are responsible for safeguarding your credentials and for all activity under your workspace.你有责任保管账号凭据,并对工作区内的全部活动负责。
  • Provide accurate account information and keep it current.请提供准确的账号信息并保持其为最新。

4Connecting platform accounts授权平台账号

You connect accounts (e.g., a professional Instagram account) using the platform’s OAuth authorization. You must own or be authorized to manage the connected account. We do not request or store your platform passwords. The permissions you grant are limited to the scopes required to provide the service, and you may revoke them at any time (see the Privacy Policy). Until WorkHogee obtains the platform’s advanced access approvals, features may be limited to test accounts and authorized testers.你通过平台的 OAuth 授权连接账号(如 Instagram 专业账号)。你须拥有或经授权管理该账号。我们不索要或存储你的平台密码。授权范围限于提供服务所必需的权限,你可随时撤销(见隐私政策)。在 WorkHogee 取得平台的高级访问权限审批之前,功能可能仅限测试账号与已授权测试人员使用。

5Your responsibilities你的责任

  • You are responsible for complying with all laws that apply to your outreach and replies, including marketing, consent, and privacy laws (e.g., GDPR, CAN-SPAM, and local equivalents).你有责任遵守适用于你的外联与回复的全部法律,包括营销、同意与隐私法律(如 GDPR、CAN-SPAM 及当地相应法规)。
  • You must have a lawful basis and any necessary consent to message customers and to process their comments.向客户发送私信、处理其评论时,你须具备合法依据及必要的同意。
  • Enable automated replies only where appropriate; review and configure rules, templates, and tone before going live.仅在合适的场景开启自动回复;上线前应审核并配置规则、模板与语气。
  • Do not use the service to send deceptive, harassing, discriminatory, or unlawful content.不得使用本服务发送欺骗性、骚扰性、歧视性或违法内容。

6Platform compliance平台合规

Your use of WorkHogee with a platform (such as Instagram/Meta or Google) also requires you to comply with that platform’s terms and policies, including the Meta Platform Terms, Instagram API and Community Guidelines, and Google API Services User Data Policy. You must not prompt WorkHogee to act outside the platform’s rules or API limits. Platform features, permissions, rate limits, and review status may change or be revoked by the platform; we will adapt where we reasonably can but are not responsible for platform actions outside our control.你将 WorkHogee 与某平台(如 Instagram/Meta、Google)一并使用时,还须遵守该平台的条款与政策,包括 Meta 平台条款、Instagram API 与社区准则、Google API 服务用户数据政策。你不得指使 WorkHogee 做出违反平台规则或超出 API 限制的行为。平台功能、权限、限流及审核状态可能被平台变更或撤销;我们会在合理范围内适配,但对平台侧超出我们控制的行为不承担责任。

7Acceptable use可接受使用

You agree not to:你同意不会:

  • scrape, crawl, emulate logins, or use WorkHogee to bypass platform security or rate limits;爬取、抓取、模拟登录,或利用 WorkHogee 绕过平台安全机制或限流;
  • send spam, bulk unsolicited messages, or contact people who have opted out;发送垃圾信息、大量未经请求的私信,或联系已选择退出的人;
  • misrepresent AI as a human in a misleading way, or impersonate others;以误导方式将 AI 冒充真人,或假冒他人身份;
  • infringe intellectual property, violate privacy/publicity rights, or collect data unrelated to your legitimate business;侵犯知识产权、隐私/肖像权,或收集与你正当业务无关的数据;
  • attack, reverse-engineer, decompile, or attempt to gain unauthorized access to the service, except where such restriction is prohibited by law.攻击、逆向工程、反编译,或试图未授权访问本服务(法律禁止此类限制的除外)。

8AI-generated contentAI 生成内容

Please read carefully请仔细阅读 Replies, classifications, and lead scores are generated partly by AI and may be inaccurate, incomplete, outdated, or inappropriate. AI output is not legal advice. We recommend human review of automated replies. You— not WorkHogee— are responsible for messages sent from your accounts and for verifying facts, prices, offers, and claims. 回复、分类与线索评分部分由 AI 生成,可能不准确、不完整、过时或不当。AI 输出不构成法律意见。我们建议对自动回复进行人工审核。从你账号发出的信息,以及对事实、价格、优惠与主张的核实,由你(而非 WorkHogee)负责。

9Your content & data你的内容与数据

You retain ownership of your content and data (comments, templates, leads, and customer information). You grant WorkHogee a limited, worldwide, non-exclusive license to host, process, and transmit that data solely to operate and provide the service to you. You are responsible for ensuring you have the rights to the content you submit.你保留对你的内容与数据(评论、模板、线索、客户信息)的所有权。你授予 WorkHogee 一项有限的、全球范围的、非独占许可,仅为运营和向你提供服务而托管、处理、传输该等数据。你须确保对你提交的内容拥有相应权利。

10Our intellectual property我们的知识产权

The WorkHogee software, name, logo, and service design are owned by us or licensed to us and are protected by intellectual-property laws. This license does not grant you any rights to our trademarks except as needed to use the service. Open-source components incorporated in the service are governed by their respective licenses.WorkHogee 软件、名称、Logo 及服务设计归我们所有或许可我们使用,并受知识产权法律保护。本许可不授予你对我们商标的任何权利(使用服务所必需的除外)。服务中包含的开源组件受其各自许可约束。

11Fees费用

During the current Beta/Alpha period, the service is provided without charge. We may introduce paid plans in the future; if we do, we will describe pricing and billing on the website and give you advance notice before charges apply. No fee is charged unless you subscribe to a paid plan. Fees, once paid, are non-refundable except as required by law.在当前 Beta/Alpha 期间,本服务免费提供。未来我们可能推出付费方案;如推出,将在网站说明价格与计费方式,并在收费开始前提前通知。除非你订阅付费方案,否则不会产生费用。除法律另有规定外,已支付费用不予退还。

12Availability & beta可用性与 Beta

The service is experimental and may be modified, suspended, or discontinued. It depends on third-party platforms and networks; we do not guarantee that every comment will be captured, that every reply will be delivered, that platform approvals will be granted, or that lead scores will be correct. We may schedule downtime for maintenance.本服务为试验性产品,可能被修改、暂停或终止。它依赖第三方平台与网络,我们不保证捕获到每一条评论、每条回复都能送达、平台审批必然通过,也不保证线索评分完全正确。我们可能安排维护停机。

13Disclaimers免责声明

The service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. You use it at your own discretion and risk.本服务按“现状”和“可用”基础提供,不附带任何明示或默示保证,包括适销性、特定用途适用性、准确性及不侵权保证。你自行决定并承担使用风险。

14Limitation of liability责任限制

To the maximum extent permitted by law, WorkHogee and its operators shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including lost revenue, lost customers, or lost data) arising from the service. Our total liability for any claim shall not exceed the amount you paid us in the twelve months before the claim (or zero if you used the free service). Nothing in these Terms excludes liability that cannot be limited by law.在法律允许的最大范围内,WorkHogee 及其运营方不对因本服务产生的任何间接、附带、后果性、特殊或惩罚性损害(包括收入损失、客户流失或数据丢失)承担责任。我们对任何索赔的总责任不超过你在索赔前十二个月内向我们支付的金额(若使用免费服务则为零)。本条款不排除法律不允许限制的责任。

15Indemnification赔偿

You agree to indemnify and hold harmless WorkHogee and its operators from any third-party claim, loss, or expense (including reasonable legal fees) arising from your use of the service, your content, messages sent through your accounts, your breach of these Terms, or your violation of any law or third-party right.你同意就因你使用本服务、你的内容、通过你账号发送的信息、你违反本条款、或你违反任何法律或第三方权利而引发的任何第三方索赔、损失或费用(包括合理的律师费),向 WorkHogee 及其运营方作出赔偿并使其免责。

16Termination终止

You may stop using the service and disconnect your accounts at any time. We may suspend or terminate access if you materially breach these Terms, misuse the service, or create legal or platform-compliance risk. Upon termination, we stop processing new events; retention and deletion of your data follow the Privacy Policy.你可随时停止使用本服务并断开账号。若你严重违反本条款、滥用服务,或造成法律或平台合规风险,我们可暂停或终止你的访问。终止后,我们停止处理新事件;数据的保留与删除依据隐私政策处理。

17Third-party services第三方服务

The service integrates with platforms such as Meta/Instagram, Google, and AI providers. Those services are governed by their own terms and privacy policies; we are not responsible for their availability, actions, or policies. We may process data through listed sub-processors (see the Privacy Policy).本服务与 Meta/Instagram、Google 及 AI 提供商等平台集成,这些服务受其各自条款与隐私政策约束;我们不对其可用性、行为或政策负责。我们可能通过列示的子处理者处理数据(见隐私政策)。

18Changes to terms条款变更

We may revise these Terms. Material changes will be notified by email or in-app notice before they take effect. Continued use after the effective date means you accept the revised Terms.我们可能修订本条款;重大变更将在生效前通过邮件或站内通知告知。生效后继续使用即视为你接受修订后的条款。

19Governing law & disputes适用法律与争议

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law rules. You agree to first attempt to resolve any dispute with us in good faith by contacting support@workhogee.com; if unresolved, disputes will be submitted to the competent people's court at the operator's domicile — Xindu District, Xingtai, Hebei, China — except where mandatory law provides otherwise.本条款受 中华人民共和国 法律管辖,不考虑法律冲突规则。你同意先通过联系 support@workhogee.com 善意协商解决争议;协商不成的,争议提交运营方住所地——河北省邢台市信都区有管辖权的人民法院处理,强制性法律另有规定的除外。

20Contact联系

Operator: Zifu Tiaodong Technology Co., Ltd. (registered full name: Xingtai Zifu Tiaodong Technology Co., Ltd., unified social credit code 91130502MAD1DK6646), No. 123 Garage, Building 8, Fushui Jiayuan Zone A, Fushui Road, Xindu District, Xingtai, Hebei, China. For questions about these Terms, email support@workhogee.com.运营方:字符跳动科技(邢台字符跳动科技有限公司),河北省邢台市信都区富水路富水嘉园A区8号楼123车库。对本条款有疑问,请发送邮件至 support@workhogee.com。

Questions about these terms?对条款有疑问?

Email:邮箱: support@workhogee.com

Hogee

出海卖家的 AI 评论盯盘助手。盯紧 Instagram 评论与私信,自动回复、识别意向、沉淀线索,让每一条询盘都不被漏掉。

support@workhogee.com
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